Ouncery Prototype

Monthly bills

Write the questions to ask about a utility bill you type

Last month is optional. If you leave it blank, the page does not invent it.

This is subtraction of numbers you type, plus questions. It is not a reason the bill changed, and assistance amounts are not checked here.

Who it is for

Someone looking at a power, gas, or water bill that does not match last month.

Do this next

  1. Type the company and this month's total.
  2. Type last month only if it is printed in front of you.
  3. Copy the questions.
  4. Call the number on the bill.
  5. Ask for the answer in writing.

Who this will not work for

  • A rate comparison across companies.
  • A heating-aid grant. That is not on this page.
  • Anyone without the bill. There is nothing to type.

Open the tool

Write the questions to ask about a utility bill you type

What you type stays on that page until you refresh. It is not saved and not sent.

Two examples

These entries are made up, except the calendar dates, which are copied from pages already on this site.

Example one

Questions for Example Power
This month I typed: $80.00
This month minus last month, using only the numbers you typed: $20.00. That subtraction is not the reason the bill changed.
1. What changed on this bill compared with last month?
2. Is there a fee on this bill that was not on the last one?
3. What usage does the bill show, in the measure printed on it?
4. If you have an assistance program, what is the phone number on your official page?
5. Can you send the explanation in writing?
Assistance amounts and dates are not checked on this page.

Example two

Questions for Example Water
This month I typed: $40.00
Last month was left empty. This page will not invent it.
1. What changed on this bill compared with last month?
2. Is there a fee on this bill that was not on the last one?
3. What usage does the bill show, in the measure printed on it?
4. If you have an assistance program, what is the phone number on your official page?
5. Can you send the explanation in writing?
Assistance amounts and dates are not checked on this page.