Getting help
Write a shutoff callback note from the number you type
A call note you can copy. It does not stop a shutoff.
- Calculated from what you enter
- About 2 minutes
- Easy
This is not a statement of your rights. Do not type an account number.
The short version
- For someone who already has the details in hand.
- Type the company, the phone number, and the time you can talk.
- It is not a decision about what you should buy, sign, or qualify for.
The moment
A shutoff notice is in your hand. You want the number and your question written down before you call.
After this, you can write a shutoff callback note from the number you type.
Your guess first
These entries are made up. Your name Ada Example; Company name Example Power; Phone number you will call 555-0100; Time you can talk weekday mornings; What you need to ask What date is printed on my notice?.
The turn
The first illustration starts: Ada Example A second illustration starts: Sam Example
Example one
Ada Example Company: Example Power Number I will call: 555-0100 Time I can talk: weekday mornings Question: What date is printed on my notice? I will write down the name of the person I reach. Draft from what I typed. Calling does not by itself stop a shutoff.
Example two
Sam Example Company: Example Gas Number I will call: 555-0199 Time I can talk: after 5 p.m. Question: What payment date can I ask about? I will write down the name of the person I reach. Draft from what I typed. Calling does not by itself stop a shutoff.
Why the number hides
A notice is stressful. One note keeps the number, the time you can talk, and the question in front of you.
Now run your own numbers
Do this next
- Type the company and the phone number from the notice.
- Type when you can talk.
- Type the question.
- Copy the note.
- Call the number on the notice, not a number from somewhere else.
Who this will not work for
- A person who needs a lawyer.
- A promise the company will stop a shutoff.
- An account number.
A pitfall
Calling does not by itself stop a shutoff. Ask the company what date they have on the notice.
How this was calculated
The note repeats the company, the number, the time, and the question you typed.